How to Recognize Good Towing Companies From Bad Ones

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How to Recognize Good Towing Companies From Bad Ones


If you’re left stranded on the side of the road, your first thought is to get help as fast as possible. You’ll need one of the best towing companies in the area to come out and help you tow your vehicle to safety and get you off the road. When you’re covered by roadside assistance, they will contact the companies in your area and send someone out to you. It’s their job to find the right company with a good reputation and they normally do a great job.

Now, imagine having to sift through all of the towing companies out there on your own to find a company that you could use if you end up stranded and don’t have roadside assistance. You’ll have to know how to recognize the good towing companies from the bad ones before you can begin sorting through your different options.

A good towing company will:

  • be licensed, bonded and insured
  • be happy to explain all of the charges to you up front and put everything in writing
  • guarantee fast and reliable service
  • have well-trained and knowledgeable drivers
  • offer services 24 hours a day, seven days a week so you don’t have to worry about being stranded after hours
  • be professional at all times

Word of mouth is the best way to find a good towing company. Talk to friends and family to see if they can recommend anyone. If you can’t find a company this way, use the Internet to look up and compare companies. Find out how long they’ve been in business and read customer reviews to see what others have to say about them.

Here are a few things to look for and compare:

  • Look at the mileage rate each company charges to see who offers the best.
  • Find out how far they will come to get you if you need their services.
  • What is their average response time and do they guarantee to have someone out to help you within a certain amount of time.
  • What other services do they offer such as jumping a battery, changing a tire, flatbed service, etc?

Once you find a company that you know you can trust with good rates, you may feel at ease. If something does happen, you know who call and that’s great. However, what happens if you break down in an area too far away for that towing company to send out a driver? Then, you’re going to be stuck on the side of the road trying to find anyone that will come get you and you’re not going to have the time or resources to determine if the company you choose is a good or a bad one.

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